FREQUENTLY ASKED QUESTIONS
Do you have any store locations?
We do not. Erys Studio only operates online.
Which customers do the ERYS STUDIO website apply to?
ERYS STUDIO's website is intended for our international customers (any countries outside of Vietnam)
For customers living in Vietnam, please directly message us through our two social networking channels of ERYS STUDIO to purchase :
- Instagram: @erysstudio
- Facebook: Erys Studio
Will the product I receive have the same color and image shown on the website?
The product is as real as the picture. Colors in photos may have a slight difference compared to reality.
When will the product be out of stock?
Out-of-stock items will be updated in the product description.
Are products warranted?
Products before being sent to customers are thoroughly checked and are 100% new. That is why ERYS has no warranty for the product. We apologize and hope you sympathize.
If you believe an item you've purchased from us is faulty, incorrect or you're missing an item, contact us at firstname.lastname@example.org with images of the fault. All claims need to be made within 5 days of receiving your order.
General customers email@example.com OR firstname.lastname@example.org